Successful Key Account Management

Are you looking for an ideal and much-welcomed Christmas gift for the business to business (b2b) sales account person in your life? Or maybe you are in b2b sales and want a little bit of self-gifting this year?

Well, look no further, because David Hughes' book Successful Key Account Management is the book that you need.

David Hughes writes with all the knowledge and experience that four decades at the very top of being a Senior Key Account Manager in b2b sales, covering chemicals and plastics in industrial sales.

If you are a new accounts manager this book will be an absolutely outstanding primer for your career; and if you are somewhat of an old hand in the field you, too, will find much that is of value within the pages of this remarkable book.

It's a very well planned book and is nicely set out so that all the information that you will require is at your fingertips.

What will you learn? Why you need customers, best practices in Key Account Management, how to cope with and manage time, what exactly sales is, health and safety and why it is not just confined to people who work in dangerous factory environments but also covers sales professionals no matter where they are working. The author also raises the important but often misunderstood issue of mental health and stress.

There's one very important lesson that he states "Nothing we do at work is worth getting hurt for."

There's also a very workable and useful ten point plan, how appraisals should be handled and when they should occur, plus how to negotiate, talking about money and much, much more.

At £14.99 this book should be in the briefcase of every sales professional in the world.

It's published by Matador at £14.99.

No Way Home

In her novel No Way Home author and teacher M S James brings us a remarkable insight on what life was like in the Saudi Arabia of the 1980s.

Kate Thomas leaves the UK with her two children to join her husband who is living and working as an architect in Saudi Arabia.

She finds a job as a teacher in a private school that is intended for expatriate Muslims. To describe the school as "organised" to any degree would have been somewhat unfair as the school was anything but organised.

She finds that her attempts at teaching are somewhat stymied by lunatic administrators and a shortage of lesson materials. As a result she finds it necessary, if she is to actually do any teaching, to use her own imagination to teach her pupils.

There are also other issues for her to contend with, such as quickly learning how to cope with living in Saudi Arabia which, for all its controls, a far more potentially dangerous place than one might suppose.

An invitation to a Saudi wedding takes her by surprise and gives Kate a new insight into the life of the real people of Saudi Arabia.

However, things go disastrously wrong when Kate and her family venture out into the desert and a vicious sandstorm suddenly strikes and whips her tiny daughter away.

A frantic search is instigated. Will they find her, or has she been taken away from her family, buried in the desert sands, or has an even worse fate befallen her? Would they find her? And if so, when and where?

It's a complex and very moving story and is based in part on the experiences of M S James when she lived in Saudi Arabia.

It's published by Matador and costs £9.99. It's going to be in many Christmas stockings this year, I think.

The Woodcarver of Krakow

In her second novel, The Woodcarver of Krakow, Rachel Clare brings to her readers the story of two brothers.

Tadeusz and Jacek Lewandowski are two brother who are bound together by a very firm bond of brotherly affection. 

Their life is disrupted when their father is away with the Polish Army and they lose their mother under tragic circumstances.

As a result they must go and live with their highly skilled woodcarver grandfather in the Tatra Mountains. Their childhood their is idyllic and they are safe and content in the knowledge that they are together and will always be their, one for another.

But that certainty and their idyllic life is brutally smashed to pieces by the arrival of the 1939 alliance of Nazi German and Soviet Union soldiers as they both march into Poland.

Tad has to abandon his studies at university and he must flee for his life across enemy occupied Europe. The passage across Europe is a perilous one, but the lessons of his brother Jacek help him to succeed. Eventually he finds himself in the Lancashire coastal town of Blackpool, where there was a large number of Poles at the Polish Air Force Training Centre, who were loyal to the cause of freeing Poland from Nazi and Soviet occupation.

He joins the Polish Air Force and helps fight against the might of the German armed forces. 

One brother would return, one would not.

This is a remarkably well-research and beautifully written novel that captures in intimate detail the harrowing and sadly true stories of so many families who gave so much and suffered so much during the war to free Poland.

It's published by The Book Guild at £8.99. 

It needs to be in the Christmas stocking of anyone who loves a good, well-written piece of historical fiction with a hint of romance.

The Forbidden Zone

In The Forbidden Zone retired mining engineer and author Jon Gliddon bring his readers a story of African diamonds, Nazi smugglers and bloody, violent revenge.

It's set at the very start of World War 2, in the August of 1939, in the diamond-rich Republic of Namibia, previously the German colony of German South West Africa.

In the build-up to the looming conflict, diamonds were in very high demand for the precision manufacture of high tech military equipment. 

The nations of Europe including Britain and Nazi Germany and America and Japan were desperate for diamonds, but due to the previous decade's Great Depression many diamond mines had closed down and diamonds as a consequence were in short supply.

Theft of diamonds and diamond smuggling became more and more prevalent and Great Britain and the Union of South Africa were working to protect their mines and smashing the Nazi smuggling rings who were attempting to supply their Nazi masters with diamonds for the Nazi war effort.

A Cornish mining engineer by the name of Harvey Tremayne is an employee of the largest diamond mining company in the world in South West Africa. He is given the job of stopping a planned attack by Nazi thieves to steal diamonds.

But Harvey has a larger and more personal goal. He seeks revenge against the person who murdered his wife. His search takes him to some extremely dangerous locations and he finds himself drawn into the ambit of the British Secret Service. For they, too, are seeking the same target as Harvey, but for entirely unrelated reasons.

Who was Sidewinder? Had he killed his wife? And what was Sidewinder? What was he hoping to achieve? Could Harvey and his colleagues defeat him and thwart his intentions?

It's a rip-roaring exciting adventure novel with more twists and turns than on Nurburgring's  Nordschleife race track. It's an ideal Christmas gift for lovers of well-written and well researched old school hard-bitten adventure yarns. So, add this to your Christmas gift list!

It's published by The Choir Press at £7.99.

Algernon Arbuthnot Arrives

 

Algernon Arbuthnot Arrives is a wonderful story for children. 

P. G. Bogle tells what happens when a suitcase is opened after their family has arrived back from a cruise on an ocean liner and Luke and Lexi meet Algernon Arbuthnot, who has arrived at their home, with them.

The remarkable thing? Algernon Arbuthnot is a small white mouse who can talk.

He reveals that he has descended from a popular Hollywood movie star, who had been on a Grand Tour of Europe.

The children convince their parents to allow  Algernon Arbuthnot to stay with them (as their pet white mouse) after an interesting first night Luke and Lexi introduce Algernon to their Aunt Rita who has a background in fashion and is able to turn her skills to creating an absolutely stunning wardrobe of clothing for his trip.

So, what on earth could go wrong? Unfortunately quite a lot. In fact, a great deal, because Algernon has the ability to bring chaos and confusion when there was none!

The family join him on the Grand Tour. Algernon boasts about the great and daring deeds of his ancestors, but are they really what happened? 

This is a fantastic present for any child of nine and above, or younger if they are an advanced reader.

It's from Matador at £6.99 and will be ideal for family reading sessions and bedtime stories.

 

Child X

 

In Child X former private investigator and gambler Mick Lee brings his readers a new novel, this time he has penned a psychological thriller.

What happens to a child who kills but who feels absolutely no remorse? Does he deserve a second chance? 

What if there is a second child who did not do anything to prevent a murder, who is offered redemption? What should happen?

The novel opens in 1999 at the cusp of the new millennium. We are introduced to Ray. Ray is a private investigator who is having something of a hard time both professionally and personally. He is addicted to gambling and his debts are dangerously out of control. Why dangerously out of control? Because Ray owes money to some very, very dangerous people who would not hesitate to use violence against him now that he has stretched their already very slim patience beyond breaking point.

However there comes a chance of redemption for Ray from a rather unlikely source. A gangster (a retired gangster, to be more precise) comes to Ray with a business proposition. If Ray will use his experience and resources to find a man, he will pay off all of his gambling debts.

I mean, what could possibly go wrong? But Ray really has no choice in the matter under his current perilous circumstances and he begins to track the man down. He discovers that the man is hiding within a cult that is pretending to be nothing more than an ordinary telemarketing outfit.

The man has employed several different identities over the years but is now enmeshed in a death that means he will become much more visible.

As Ray closes in on the subject of his investigation he finds a dark secret from the man's childhood. However, there is a eerie link to something in Ray's past. 

The story will end badly. But for whom?

It's a rapidly paced, dark novel that will be in the Christmas stockings of many fans of psychological thrillers.

It's published by Matador at £8.99.  

Gethsemane Revisited

In Gethsemane Revisited James Brophy, in his debut novel introduces us to a fairly ordinary young man, Jerome.

But Jerome is not as ordinary as he might appear at first sight. Because Jerome has a remarkable and very special gift. Jerome can travel back through time.

However, there are certain rules that affect Jerome's adventures. He will never be able to prove to anyone else what he can do, only he can remember his visits and he is unable to change history. 

Obviously his visits to the past mean that anything he does or says has already taken place in the past.

He finds that he can meet historically famous people and ask them questions that he has always desired answers to. 

However, eventually as one would expect, Jerome has a strong need to actually share his secret of being a time traveller with other people. Obviously his family should know of his wonderful gift, right?

So Jerome shares his secret with members of his own family, by telling his brother. But his family are concerned about Jerome's stories of time travelling as they are convinced that he is suffering from some sort of delusional condition.

Are they right? Or is Jerome right? Is he a genuine time traveller or someone who is suffering from a delusional mental disorder?

Jerome realises that he needs to set off one one last time travelling adventure to settle matters once and for all. Is he right? Or is his family right?

It's a stunning debut novel filled with adventures and well told at a rapid pace that keeps the attention of the reader.

The ending is truly stunning and very, very moving but I will not spoil it by letting slip what it is.

The book will make an excellent Christmas gift. It's published by Matador at £10.00.

Hopefully this novel will be the first of many from James Brophy.